About Us

Commissioned by over 150 organisations globally, we’re an online service providing access to millions with anxiety, depression and other common mental health issues.

In Crisis?

Why BWW works

Clinical expertise

Clinically managed and designed to support those with mild to moderate need, while having the infrastructure to case manage individuals at risk

Healthy community

Our vibrant community can scale to any population, offering a proven way to get better together through peer to peer, anonymous conversation

Safe solution

Moderated 24/7 by trained practitioners who keep our members safe, and facilitate the process of people helping people in an online environment

The power of peer-to-peer support

BWW harnesses the protective and therapeutic effects of connectedness and healthy social networks in its unique community where people share with, and support each other. The evidence is convincing, the wider determinants of health such as the communities in which we exist have a more beneficial impact than individual lifestyle factors and health behaviours. Innovative technology, and first class clinical teams and trained moderators, create a unique environment for members to lead their own recovery.

The charter we live by

Everything we do links back to 3 core principles:

Access for many

We aim to help as many people as possible, with no discrimination

Measurable impact

We want to improve the mental wellbeing of members and deliver real benefit to commissioning organisations


We follow a financially self-reliant business model with the ability to attract investment to meet our ambitions

Find out more about our Social Charter

Our CEO, Henry Jones talks about the purpose behind the work we do and why our impact is more important than ever.

Watch the video
We’re here for the long haul

In 2008, stigma around mental health was widespread and there was a complete lack of safe, judgement-free spaces to talk about depression and anxiety. We started with the idea of combining emerging online forums where people supported one another and clinical support, and shortly expanded our service to include creative tools, courses and web-based therapy. Over a decade later, we have a vibrant community and an extensive clinical team to provide much needed 24 hour support to expanding populations. We are backed by Impact Ventures UK, the pioneering investment fund that enables purpose-driven businesses to scale and achieve their potential.

Why are we called Big White Wall? Over a decade ago, we took inspiration from the displacement of a community in London who were encouraged to write their thoughts and feelings on the walls before their homes were demolished and rebuilt. Our name represents opportunity and a blank space to truly say what you’re thinking.

Who We Are

Henry Jones Chief Executive,
Big White Wall
Dr Tim Rogers Clinical Director,
Big White Wall
Yuval Attias Chief Revenue Officer,
Big White Wall
Steph Evans Chief Operating Officer,
Big White Wall
Liam Black Chair,
Big White Wall
Matthew McEvoy Senior VP & General Manager, North America,
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Suzie Cullen Chief Marketing Officer,
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Patrick Gleeson Finance Director,
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Nenad Cizmic Head of Technology,
Big White Wall
24 million+

People have access to BWW


of members join for immediate access


of members feel less isolated


of members access BWW out of hours

Find out more

Talk to our team about how we can provide online mental health support to your population.


This site is not intended for individuals in an emergency. If you are in a life-threatening situation, please immediately dial your country's emergency number available here, or go to your nearest Accident and Emergency department.

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