In Crisis?

In Crisis?

The purpose of Big White Wall is to help foster positive mental health and offer a safe, stigma free environment where people can work through what they are experiencing, using a combination of community and clinical support.

 

Most of the time, therefore, members will not be in crisis, but we understand that sometimes unexpected events do happen.

 

We are not able to manage emergencies face-to-face or provide ongoing crisis support, but if you, or someone you know, needs urgent help related to their mental health, please use the resources below.

 

UK emergency number – call 999
New Zealand emergency number – call 111

 

This provides:

  • Police service
  • Ambulance service
  • Fire service
  • Coastguard service

 

Accident & Emergency – visit your nearest A&E department

 

This provides immediate in-person support for any medical emergency.

 

 

Additional UK crisis support

 

 

NHS 111 service – call 111

 

This provides help if you have an urgent medical problem and you’re not sure what to do.

www.111.nhs.uk/

 

Samaritans – call 116 123

 

This provides a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.

www.samaritans.org

 

NHS Services – click here

 

This provides information on how to access mental health services for free on the NHS. You can also contact your GP surgery and ask for an emergency appointment.

 

Staying Alive app – download here

 

This provides a pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

 

 

 

Additional New Zealand crisis support

 

 

Lifeline – call 0800 543 354 or text 4357 (HELP)

This provides a 24/7 and confidential helpline/textline from qualified counsellors and trained volunteers.

www.lifeline.org.nz

 

Suicide Crisis Helpline – call 0508 828 865 (0508 TAUTOKO)

This provides a free, nationwide service available 24 hours a day, 7 days a week and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training.

www.lifeline.org.nz/services/suicide-crisis-helpline

 

Samaritans – call 0800 726 666

This provides 24/7, confidential and emotional support to those experiencing loneliness, depression, despair, distress or suicidal feelings.

www.samaritans.org.nz

 

This site is not intended for individuals in an emergency. If you are in a life-threatening situation, please immediately dial your country's emergency number available here, or go to your nearest Accident and Emergency department.

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