The purpose of BWW is to help foster positive mental health and offer a safe, stigma free environment where people can work through what they are experiencing, using a combination of community and clinical support.
Most of the time, therefore, members will not be in crisis, but we understand that sometimes unexpected events do happen.
We are not able to manage emergencies face-to-face or provide ongoing crisis support, but if you, or someone you know, needs urgent help related to their mental health, please use the resources below.
This provides immediate in-person support for any medical emergency.
A telephone service, which provides free 24 hour support, service includes tele-triage and health advice, navigation services and online content support for all Albertans.
Provides toll-free, 24/7 confidential, anonymous service advice and service, which offers help for mental health concerns including information about mental health programs and services and referrals to other agencies if needed.
Provides toll-free, 24/7 confidential, anonymous advice and service to all Albertans requiring addiction services or information.
Connects callers to community, social and government services information. Available 24/7, 211 is free, confidential and multilingual.
ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling.
A list of regional crisis lines can be found here:
This site is not intended for individuals in an emergency. If you are in a life-threatening situation, please immediately dial your country's emergency number available here, or go to your nearest Accident and Emergency department.
Our Website has detected that you are using an outdated browser that will prevent you from accessing our service. We recommended that you update your browser to use Big White Wall.