Social entrepreneur Jen Hyatt established Big White Wall (BWW) in 2007 following a project she coordinated in one of London’s disadvantaged housing estates. The local community painted their homes white, and were encouraged to express their thoughts about living on the estate through words and pictures applied directly onto the white walls of their houses prior to demolishment.
The project highlighted inadequacies in the traditional therapy model such as stigma, cost and lack of access. Inspired by the early days of social networking, Jen created an online platform to offer a safe and anonymous route to mental health support and recovery. Using digital technology to transform the way mental healthcare is delivered, BWW provides personalised support to aid recovery which is clinically facilitated 24/7. Services range from an anonymous peer community and CBT courses to condition tracking and 1:1 therapy.
In 2013 BWW was registered with the Care Quality Commission (CQC) and endorsed by NHS Choices, which means that the NHS can feel confident commissioning and referring members to BWW.
The recipient of many awards, BWW delivers to the health sector, the armed forces, employers and universities in the UK as well as in the US and New Zealand. Today, BWW continues to grow and meet the challenge of providing access to mental healthcare for those who would otherwise find it difficult.