Big White Wall is a peer-support digital community that encourages you to be open about what is on your mind, learn more about yourself and work through what is troubling you. This space is anonymous for your protection and as a way to allow you to express yourself more freely.
As a member, you are taking responsibility for your actions and behaviour on Big White Wall. The rules below foster every member’s ability to access the Wall for support, learning, and recovery in an anonymous and personal manner.
It is important to remember that Big White Wall is a support for, not a replacement of, your life offline.
1. Protect and Maintain Your Anonymity
1.1. Your user name should not contain your first or last name, or any nicknames you are known by or have been known by. Do not use a user name that you have used on another Internet site.
1.2. Do not share any contact details about yourself or your family or friends. This includes names, login details, specific areas or town in which you live, residential or work addresses, email addresses, phone numbers, current or past employers, where you bank, current or past schools attended, or sites you frequent.
1.3. Do not share information about any social media sites you utilise.
1.4. Do not share or upload photographs of yourself, family members, friends, or of images that may identify where you live or visit.
2. Protect and Maintain the Anonymity of Others
2.1. User names should not contain proper names that when combined could be mistaken for someone else.
2.2. Do not seek to discover or reveal the identity of another member.
2.3. Do not share identifiable information of any specific individual or specific organisation.
2.4. Do not upload photographs of real people onto bricks or avatars.
2.5. Do not impersonate other people, either real or fictitious. This includes Wall Guides or other Big White Wall staff members. Just be yourself.
3. Allow Yourself to be Supported
3.1. Ask for support from other members if you want to. Give yourself permission to be comforted and supported on the Wall. Be appreciative when other members provide support to you. Let other members know what you find more or less helpful.
3.2. Express yourself fully and honestly. Share with others what you are comfortable sharing and take responsibility for what you share.
4. Support Others
4.1. Treat others with respect and sincerity. Listen to other members. Ask open-ended questions and offer constructive feedback.
4.2. Share helpful experiences and insights. Offer reasonable choices and advice to others, remembering that ultimately all members have to make up their own minds about what is best for them.
4.3. Try and follow up with members on the Wall when you have engaged with them. Keep your commitments as best you can.
4.4. Be mindful of others. Remember many members are emotionally vulnerable, so don’t post content that may provoke others to harm themselves or others. Consider how a posting or image might affect vulnerable members before sharing.
5. Promote and Maintain a Safe Environment on the Wall
5.1. Only post or upload content that is in compliance with House Rules. Please review Section 6. Prohibited Images and Content as needed. If in doubt or unsure if the image or content you would like to share is okay, please check with the Wall Guide team before posting.
5.2. Report any of the following using the ‘Report’ or ‘Ask a Wall Guide’ buttons. We consider all reported content or incidents carefully. Please note: Wall Guides will NOT identify that you alerted them.
5.3. Report any members that appear to be at immediate risk of harming themselves or another.
5.4. Report any threats you perceive to yourself or other members or inappropriate behaviour. Report any observed violation of House Rules.
5.5. Only one identity or account is allowed per member. Please do not attempt to setup more than one. If you should have a problem with your account, please contact the Big White Wall support team at email@example.com. If you are found to have more than one account, it will be shut down and you risk suspension on the Wall. If your account has been suspended or terminated by Big White Wall, any accounts believed to be additional or created subsequently will be permanently blocked without warning.
6. Avoid Prohibited Images and Content. The following images or content are not allowed on the Wall.
6.1. Any images or photographs of real persons.
6.2. Images or postings that may provoke harmful impulses in other members or prevent their recovery. This includes detailed descriptions or images of methods of self-harm and/or suicide.
6.3. Images that may be interpreted as glamourizing eating disorders.
6.4. Images of a graphic nature.
6.5. Content or images that may foster abuse or violence.
6.6. Any derogatory content or content that supports bullying, intimidation, harassment, hate speech, sexism, racism, disablism, malicious stereotyping, or slurs against religion, or the sexual orientation or gender identity of an individual or group.
6.7. Pornography or sexually-explicit material. Any material that is intended to shock or upset others is not allowed.
6.8. Content related to specific medications and dosages that could lead to misinformation to other members.
6.9. Content that mentions specific body weights as this may increase the vulnerability of persons struggling with disordered eating.
6.10. Content indicating intent to commit an illegal act.
6.11. Content or images reflecting advertising of goods or services.
6.12. Any hyperlinks or URL addresses of websites outside of Big White Wall (as this may be interpreted as Big White Wall endorsing certain sites).
6.13. Any copyrighted material or content that infringes on another’s intellectual property. In other words, if you didn’t create it yourself, then don’t post or upload it.
6.14. To ensure the safety and anonymity of all Big White Wall members, all interactions on the service are to be conducted in English. This includes, but is not limited to, Talkabout posts and comments, Bricks, private messages and all interaction between members.
Violations of House Rules
The consequences of violating House Rules can be a written warning or, in some cases, a loss of membership.
When content or images are considered inappropriate for the Wall or in clear violation as described above, the content will be edited and possibly removed in its entirety. Members will be notified by the Wall Guide staff when this occurs.
If a breach of House Rules becomes a regular occurrence or is of such severity that it is deemed warranted by Big White Wall, temporary or permanent deactivation from the Wall can occur.
Be aware that despite our best efforts, technological issues can occur at any time. As a result the site can go down or errors may occur that result in loss of content, images, or even anonymity. Please let us know immediately if you notice anything not working properly.
Please contact firstname.lastname@example.org with any comments, suggestions, or concerns. For any issues that may jeopardise the safety on the Wall or a member, please contact a Wall Guide.
© 2015 Big White Wall; All Rights Reserved